Case study

Khami Timbers

LOCATION

Bulawayo, Zimbabwe

INDUSTRY

Timber Manufacturer

RESULT

Standard Digital Footprint

OVERVIEW

We partnered with Khami Timbers , a manufacturer renowned for high-end, solid teak office and home furniture. While their craftsmanship is world-class, their digital presence has been non-existent. We are developing a solution that allows them to showcase their work to the Zimbabwean diaspora and local corporate procurement officers through a sophisticated digital showroom.

CHALLENGE

The primary hurdle is the "bespoke" nature of the business. Every piece of furniture can be customized by wood type, finish, and size. A standard online shop is insufficient; the client needs a system that can handle complex inquiries while showcasing intricate woodwork details all while remaining fast for users on limited mobile data connections.

RESULT

The platform has become a vital link for the Zimbabwean diaspora, providing a trusted, transparent way to purchase luxury furniture for homes back in Zimbabwe. By incorporating localized payment gateway information and clear shipping logistics, we removed the uncertainty often associated with cross-border high-end purchases, resulting in a surge of international orders.

"Working with Kwakha Labs is helping us transition from a local workshop to a regional brand. Their ability to translate our physical craftsmanship into a digital experience has been impressive."

Farai, Operations Manager

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